Refund and Cancellation Policy

Cancelling

• Cancel at any time from the "Manage subscription" link in your purchase confirmation email, or write to support@autocolorpicker.com and we will cancel it for you.
• After you cancel, Pro stays active until the end of the period you paid for, then your account moves to the free plan. You are not charged again.
• We do not delete what you saved when Pro ends. Features that need Pro stop working until you subscribe again.

Refunds

• We give a full refund if you ask within 14 days of any payment, whether it is your first payment or a renewal. No reason is needed.
• To ask, email support@autocolorpicker.com from the address you signed in with, or include it in your message.
• We reply within 2 working days. Approved refunds go back to the card or account you paid with; your bank may take 5 to 10 working days to show it.
• After a refund, Pro ends straight away.
• After 14 days a payment is not refundable, except where the law requires it or where we charged you by mistake, for example a duplicate charge or a renewal after you cancelled. Those we always refund.

Purchases in the phone app

If you bought Pro inside the PaintPeek app, Apple or Google took the payment, so refunds and cancellations go through them: use "Report a problem" on the App Store or the Google Play order page. We cannot refund those payments ourselves.

Contact

Gstech Technology Private Limited, support@autocolorpicker.com. See also our Terms of Service.